Returns & Exchanges

At BELLAMI Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on unopened hair extensions and unused accessories. To maintain hygiene standards, hair extensions must be in their original, sealed packaging with the security seal intact to be eligible for a refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your BELLAMI hair extensions are unopened, unused, and that the security seal on the main compartment remains intact.

• 2.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 3.
  Package and Ship

  Print your prepaid shipping label and securely package your items in the original box to prevent damage during transit.

• 4.
  Receive Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.